Shipping policy
At Zestiq Foods, we carefully prepare and package every order to help ensure your products arrive safely and in excellent condition.
Order Processing
Orders are generally processed during regular business days.
Processing times may vary during:
- Holidays
- Promotional periods
- High-volume order periods
- Severe weather
- Carrier disruptions
Once your order has shipped, available tracking information will be provided to the email address associated with your order.
Shipping Rates
Shipping charges, when applicable, are calculated and displayed during checkout before payment is completed.
Free-shipping promotions may be available from time to time and may be subject to minimum purchase requirements or other conditions.
Delivery Times
Estimated delivery times depend on:
- Your location
- Selected shipping method
- Carrier availability
- Weather conditions
- Holiday schedules
- Other circumstances outside our control
Delivery estimates are not guaranteed unless specifically stated by the shipping carrier.
Tracking Your Order
Once tracking information becomes available, you may use the provided tracking number to follow your shipment.
Please allow time for the carrier's tracking system to update after your order has been shipped.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to change the delivery address.
Additional shipping charges caused by an incorrect or incomplete customer-provided address may be the responsibility of the customer.
Lost or Delayed Packages
Once a shipment has been transferred to the carrier, delays may occasionally occur.
If your tracking information shows an unusual delay, please contact us and we will assist you in reviewing the shipment status.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery.
Please provide:
- Order number
- Description of the damage
- Clear photos of the product
- Photos of the shipping packaging
Approved claims may be eligible for a replacement or refund.
Questions About Shipping?
Please contact:
Email: info@zestiqfoods.com
Phone: +1 945-400-5001
Thank you for shopping with Zestiq Foods.

